logo Loto Quebec Lac Leamy

Contact us

Contact Us

We're here to help you with any questions or concerns about our services. Our customer support team is dedicated to ensuring that your experience with us is smooth and enjoyable.

Available Support Channels:

You can reach out to us through the following channels:

  • Telephone: For immediate assistance, call 1-866-611-5686. Our phone lines are available 24/7 in English and French.

  • Email: You can also send an email to our support team. Please allow 48 hours for a response.

Help Centre:

For common questions or concerns, please visit our Help Centre. Our FAQ section is available online, providing you with quick and easy access to solutions for frequently asked questions.

Technical Support:

If you're experiencing technical issues with your account or need assistance troubleshooting a problem, contact us through the above-mentioned telephone number or email address.

Account-Security Assistance:

If you have concerns about your account security, please reach out to us through the telephone number or email address provided. We'll be happy to assist you.

Multilingual Support:

Our customer support team is available in both English and French to ensure that we can provide assistance in your preferred language.

Preferred Contact Methods:

We recommend reaching out through the telephone number for immediate assistance, as this allows us to address your concerns directly. For non-urgent matters or for those preferring email communication, you may submit a query via our support email.

General Support Workflow:

If you've tried our Help Centre and still require further assistance, please don't hesitate to reach out through the above channels.

Self-Service Help Options:

We encourage you to first visit our Help Centre for answers to frequently asked questions. Our online support section is designed to provide quick solutions to common issues without requiring direct contact with our team.